Avante Education is committed to ensuring that its processes for administering fees, charges and outlining the conditions of
refund are fundamentally based on the requirements of the law, regulations and contractual agreements which externally govern its operation. The Consumer Law, the Standards for Registered Training Organisations (SRTOs 2015) and the VET Funding Contract outline the parameters in which Avante Education can administer fees, charges and conditions of refunds.
The Fees, Charges and Refund Policy is designed to ensure that Avante Education complies with the requirements of the Standards for Registered Training Organisations (RTOs) Standard 5, Guidelines about fees and relevant funding agreements in relation to fees, charges and refunds.
All prospective learners are referred to and properly informed about fees, charges and refunds prior to enrolment through the Fees, Charges and Refund Policy.
If you wish to request a refund please complete the Refund Request Form and submit the form to the following:
20 Annastasia Way
Sunshine North VIC 3020
Attention to Administration
20 Annastasia Way,Sunshine North VIC 3020
*All refund requests are subject to the conditions of refunds outlined in the Fees,Charges and Refund Policy.
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